Mass General Brigham launched a system-wide COVID-19 effort to ensure that all patient, employee and community-related efforts have equity as a foundational component. Convened in early March, the Equity and Community Health COVID Response Team developed multiple workstreams focused on ensuring:

• communications to patients and employees are in multiple languages and accessible to patients with disabilities;

• interactions have the capacity to meet the needs of diverse and multilingual population;

• multilingual caregivers are deployed across the system to meet the needs of limited-English proficient patients and employees; and

• working in partnership with local communities, developing clinical and community responses to the disparities and social determinants of health that have led to and are exacerbated by COVID-19.

This webinar offers listeners an opportunity to learn more about how these workstreams were created, key initiatives that were developed, and important lessons learned. 

The times below are provided for listeners who would like to skip to particular segments of the webinar focused on the various workstreams and strategies.

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